Notice to Customers Who Have Opened Accounts

We thank you for opening your accounts with Tokyo Star Bank. In a society with a declining population it is essential to make financial preparations now to last throughout your lifetime. At Tokyo Star Bank, we offer a variety of products and services specific to generations working towards retirement. Here we introduce relevant products and services to you.
※ Some products/services are not available to foreign nationals.Please call our toll free number for more details.

Please call our toll free number for more details.

Inquiries in both English and Chinese

Tokyo Star Bank Dedicated Foreign Language Help Desk
Toll Free Number:
0120-16-3838
(Available on weekdays at 9:00-17:00)

Step1: Learn How to Successfully Accumulate Wealth for RetirementStep1: Learn How to Successfully Accumulate Wealth for Retirement

  • Salary Deposit Account
    Earn 100 times more interest when you designate your yen regular savings account as your direct salary deposit account.

    Three Points About "Salary Deposit Account"

    • Earn 100 times more interest when you designate your yen regular savings account as your direct salary deposit account.
      Not designated 0.001% (0.0007% after taxes) annually
      → Designated 0.1%
      (0.0796% after taxes)annually*

      *As of July 4, 2018
    • You do not need to apply to Tokyo Star Bank!
    • Just request your employer to change your registered direct salary deposit account!
    For inquiries see below
    • If making an inquiry at your nearest branch
      Make an appointment online
    • Inquiries in foreign language (English, Chinese)
      Tokyo Star Bank Help Desk Dedicated to Foreigners Toll Free Number:

      0120-16-3838

      (Available on weekdays at 9:00-17:00)
  • Regular Investment NISA
    Tax free for up to JPY 400,000 annually for a 20-year investment!

    Three Points About "Regular Investment NISA"

    • Tax free up to JPY 400,000 annually for a 20-year investment!
    • No purchase fee!
    • Risk may be diversified through regular investments!
    For inquiries see below
    • If making an inquiry at your nearest branch
      Make an appointment online
    • Inquiries in foreign language (English, Chinese)
      Tokyo Star Bank Help Desk Dedicated to Foreigners Toll Free Number:

      0120-16-3838

      (Available on weekdays at 9:00-17:00)
  • iDeCo
    Build your own pension for your future!

    Three Points About "iDeCo"

    • You can save up as withdrawal not allowed until you reach 60 years of age!
    • With a minimum investment of JPY 5,000, it is easy to get started!
    • Three tax break opportunities as at the time of regular investment, during the investment term, and upon receipt of funds!
    For inquiries see below
    • If making an inquiry at your nearest branch
      Make an appointment online
    • Inquiries in foreign language (English, Chinese)
      Tokyo Star Bank Help Desk Dedicated to Foreigners Toll Free Number:

      0120-16-3838

      (Available on weekdays at 9:00-17:00)
  • Foreign Currency Installment Savings Service
    You can start from JPY 1,000/month free of foreign currency exchange fees!*
    *When exchanging foreign currency into yen, the same currency exchange fees as for "Star One foreign currency ordinary deposits” shall apply.

    Three Points About "Foreign Currency Installment Savings Service"

    • You have three options: US dollars; Australian dollars; or Euro!
    • You can start from JPY 1,000 !
    • No foreign currency exchange fee up to JPY 5,000,000/month!*
      *When exchanging foreign currency into yen, the same currency exchange fees as for "Star One foreign currency ordinary deposits” shall apply.
    For inquiries see below
    • If making an inquiry at your nearest branch
      Make an appointment online
    • Inquiries in foreign language (English, Chinese)
      Tokyo Star Bank Help Desk Dedicated to Foreigners Toll Free Number:

      0120-16-3838

      (Available on weekdays at 9:00-17:00)
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  • Worldwide Diversified Investment ("Core 6")
    Aim for stable returns through a globally diversified investment in six asset types!

    Three Points About Worldwide Diversified Investment ("Core 6")

    • Aim for stable returns through a globally diversified investment in six asset types!
      (*Japan and developing/developed countries stocks and bonds)
    • One of the investment targets of Regular Investment NISA
    • You can invest from JPY 10,000 or 10,000 shares !
    For inquiries see below
    • If making an inquiry at your nearest branch
      Make an appointment online
    • Inquiries in foreign language (English, Chinese)
      Tokyo Star Bank Help Desk Dedicated to Foreigners Toll Free Number:

      0120-16-3838

      (Available on weekdays at 9:00-17:00)

Step2: Accumulate Wealth Using Your HomeStep2: Accumulate Wealth Using Your Home

  • Determine the Future Value of Your Home
    If you are considering buying a home: determine the future value of your candidate property

    Three Points About "Determine the Future Value of Your Home"

    • You can find out the future value of your candidate property !
    • We can diagnose your case anywhere nationwide !
    • We can also determine how much you can borrow for your retirement against your home (reverse mortgage)
    For inquiries see below
    • If making an inquiry at your nearest branch
      Make an appointment online
    • Inquiries in foreign language (English, Chinese)
      Tokyo Star Bank Help Desk Dedicated to Foreigners Toll Free Number:

      0120-16-3838

      (Available on weekdays at 9:00-17:00)
  • Reverse Mortgage
    If you own your home:
    Generate funds for retirement by leveraging your home

    Three Points About "Reverse Mortgage"

    • You can borrow funds while continuing to reside at your home for the rest of your life
    • Repayment will commence posthumously
    • Generally no restrictions on how you spend your money !
    For inquiries see below
    • If making an inquiry at your nearest branch
      Make an appointment online
    • Inquiries in foreign language (English, Chinese)
      Tokyo Star Bank Help Desk Dedicated to Foreigners Toll Free Number:

      0120-16-3838

      (Available on weekdays at 9:00-17:00)

Step3: Prepare Now for Future EmergenciesStep3: Prepare Now for Future Emergencies

  • Review of Your Insurance
    Not sure what insurance you have...
    Reduce your insurance premiums!

    Three Points About "Review of Your Insurance"

    • Advice available from our specialists who work independently from any specific insurance companies
    • A rich lineup of products from medical insurance and death insurance to individual pension plans
    • Free unlimited consultations ! Even just to confirm the details of insurance in which you are enrolled
    For inquiries see below
    • If making an inquiry at your nearest branch
      Make an appointment online
    • Inquiries in foreign language (English, Chinese)
      Tokyo Star Bank Help Desk Dedicated to Foreigners Toll Free Number:

      0120-16-3838

      (Available on weekdays at 9:00-17:00)
  • Card Loan
    Prepare now for financial emergencies

    Three Points About "Star Card Loan"

    • Complete your application online! No need to apply at a branch
    • Credit limit between JPY 100,000 and JPY 10 million
      (to be determined based on the bank's screening)
    • Interest rate of 1.8-14.6% annually (including the guarantee fee)
    For inquiries see below
    • If making an inquiry at your nearest branch
      Make an appointment online
    • Inquiries in foreign language (English, Chinese)
      Tokyo Star Bank Help Desk Dedicated to Foreigners Toll Free Number:

      0120-16-3838

      (Available on weekdays at 9:00-17:00)

Step4: Diagnose Your Lifetime Fund NeedsStep4: Diagnose Your Lifetime Fund Needs

  • Diagnose Your Lifetime Fund Needs
    Receive a prognosis of your lifetime funds through our life plan simulation

    Three Points About "Diagnose Your Lifetime Fund Needs"

    • We will give you a prognosis through five different life plan simulations
      (i.e., cash flow simulation, pension simulation, inheritance tax simulation, portfolio simulation, and determination of future value of your home)
    • You can learn how to accumulate wealth for a comfortable retirement
    • You can get a prognosis of your lifetime fund needs
    For inquiries see below
    • If making an inquiry at your nearest branch
      Make an appointment online
    • Inquiries in foreign language (English, Chinese)
      Tokyo Star Bank Help Desk Dedicated to Foreigners Toll Free Number:

      0120-16-3838

      (Available on weekdays at 9:00-17:00)
    To get a prognosis of your lifetime fund needs, simply sign up for our Perspective to Your Life Seminar today!To get a prognosis of your lifetime fund needs, simply sign up for our Perspective to Your Life Seminar today!
  • Nationwide Branch Network
    Financial advisors with expansive knowledge are available to assist you solve your money issues