As a close "trusted advisor" to foreign customers, Tokyo Star Bank provides constant support so that you can enjoy your life in Japan for the long term.
Disclosure of Individual Number ("My Number")
The following transactions are subject to the "My Number System" and require you to disclose your My Number: savings transactions; mutual fund transactions; tax-exempt transactions ("maruyu"); transactions for accumulating wealth (including through pensions and home purchases); foreign wire transfers to/from overseas. As such, we ask for your understanding and cooperation in this regard.
Video consultation in foreign language (English, Chinese) available at all branches!
Tokyo Star Bank's Dedicated Help Desk for Foreigners
0120-16-3838(toll free)
Weekdays 9:00-17:00
* Some services are unavailable to non-residents of Japan. For details, please contact the dedicated help desk for foreigners.
Available to foreigners without permanent residency
This is a general home mortgage not linked to any deposit account.
Mortgage applications will be subject to our prescribed screening.
Prescribed administrative fees will be charged.
In addition, costs such as registration fees and revenue stamp fees will be charged for the actual costs.
Please see our product description for details.
This is a deposit account linked loan.
Mortgage applications will be subject to our prescribed screening.
Prescribed administrative fees will be charged.
In addition, costs such as registration fees and revenue stamp fees will be charged for the actual costs.
Please see our product description for details.
・The mortgage amount is determined based on our screening, and we may, subject to results of our prescribed screening, offer a more favorable interest rate in the case that permanent residency is obtained during the loan period.
〔Disclaimer〕
While translated materials in some languages are available, all transactions related to this housing loan are based only on the contracts and descriptions in Japanese as a general rule. Please note that the contracts and descriptions in foreign languages are translated materials that have been prepared for reference purposes only.
0120-17-9671(toll free)
9:00-19:00 on weekdays/9:00-17:00 on Saturdays, Sundays and holidays
Accessible also by mobile phones
*For inquiries in foreign language (Chinese/English), please directly contact the dedicated help desk.
A real-estate investment loan for non-residents of Japan* to purchase Japanese real estate
＊This is a real-estate investment loan making it easier for non-residents of Japan to purchase Japanese properties.
※The loan is available to non-residents of Japan who meet all of the following requirements:
Notice to our customers who use "Tokyo Lucky Star" Real-Estate Investment Loan(Japanese language)
'Tokyo Lucky Star' Real-Estate Investment Loan Guide (Japanese language)
Business hours：Weekdays 9:00〜17:00（JST） Closed on Saturdays, Sundays, national holidays and 12/31〜1/3
Video consultation in foreign language (English, Chinese) available at all branches!
Tokyo Star Bank's Dedicated Help Desk for Foreigners
0120-16-3838(toll free)
Weekdays 9:00-17:00
