Services for Foreign Customers

Tokyo Star Bank offers a range of services to foreign customers.

Star One Housing Loan for Non-Permanent Residents of Japan

A housing loan for foreign nationals who do not hold permanent residency.
Because this is a deposit-account-linked loan※1, zero interest is accrued on the portion of the loan equivalent to your deposit-account balance!※2

While translated materials in some languages are available, all transactions related to this housing loan are based only on the contracts and descriptions in Japanese as a general rule. Please note that the contracts and descriptions in foreign languages are translated materials that have been prepared for reference purposes only.

StarOne Housing Loan Product Description

Document Requirment Checklist

'Tokyo Lucky Star' Star Real-Estate Investment Loan (for Non-Residents of Japan)

A real-estate investment loan for non-residents of Japan* to purchase Japanese real estate
*This is a real-estate investment loan making it easier for non-residents of Japan to purchase Japanese properties.
The loan is available to non-residents of Japan who meet all of the following requirements:

'Tokyo Lucky Star' Real-Estate Investment Loan Guide (Japanese language)

Dedicated direct telephone number (services in English, Chinese and Japanese)

Calling from abroad:
Calling from Japan:

Business hours:Weekdays 9:00〜17:00(JST)  Closed on Saturdays, Sundays, national holidays and 12/31〜1/3

Our Services

Our expert relationship managers speak your language

We provide consultation in both English and Chinese at our Akasaka Financial Lounge.

Our internet banking service ‘Tokyo Star Direct’ is easy to use

Tokyo Star Direct offers preferred rates and can be accessed from either your PC or smartphone.
※Tokyo Star Direct services are in Japanese.
Register for internet banking

A Range of Services All From A Single Star One Account (Deposit Account)

A deposit account (The Star One Account) at Tokyo Star Bank allows you to take advantage of a range of services.
You can conduct transactions in both yen and foreign currencies and access loan services all from a single Star One Account.
Click here for details

(Japanese language)

Your drivers license and our app make account opening easy and quick

Tokyo Star Bank’s ATM services are convenient!

Approximately 1,000 ATM locations nationwide!
Tokyo Star Bank has ATMs in convenient locations, mainly in commercial facilities such as supermarkets.
(June 2017)

With a Tokyo Star Bank Star One Account,ATM fees are free at financial institutions
nationwide - including at JP Bank and
Seven Bank - up to 8 times per month.
Click here for details on ATM fees

With a Tokyo Star Bank Star One Account,deposits are also free at JP Bank and
Seven Bank
(up to 8 times per month for Seven Bank).

About Us

Serving as your 'trusted adviser,' Tokyo Star Bank assists customers and their families plan their financial lives; freeing them from financial worry.

Click here for details(Japanese language)

We provide a unique product lineup

We offer housing loans to non-permanent residents, have comprehensive wealth management services and a wide range of deposit products.

Click here for details (Japanese language)

Your peace of mind and privacy are our top priorities

Our Financial Lounges provide a welcoming and friendly atmosphere where you will receive expert personal attention inside a private consultation booth.

Tokyo Star Bank is a subsidiary of CTBC Bank, one of Taiwan’s largest privately owned banks

Our relationship helps us meet the diverse needs of our customers from around the world.

Our shareholder CTBC Bank (official name: Zhōngguó Xìntuō Shāngyè Yínháng) is Taiwan's largest private bank and the primary subsidiary of CTBC Financial Holding, a large Taiwanese financial group. Operating globally through its worldwide network, the bank has achieved tremendous growth.

Click here for details (Japanese language)

Contact Us

Akasaka Star Gate Plaza 2-3-5 Akasaka, Minato-ku, TokyoBranch map (Japanese language)

Tokyo Star Bank General Enquiry hotline
Telephone number: 0120-16-3838(Weekdays 9:00 to 17:00)