Solicitation Policy for Financial Products
- 1We will endeavor to offer appropriate products in light of the customer’s level of knowledge, experience, asset condition, and the purpose of the transaction.
- 2We will provide important information about financial products so that customers can make their own judgements regarding transactions.
- 3We will not make conclusive judgments or offer inaccurate information.
- 4We will not solicit customers in a manner or at times that are inconvenient for customers.
- 5We will endeavor to enhance our knowledge of financial products and learn about product characteristics.
Inquiries
Tokyo Star Bank Customer Service Office
- *Weekdays 9:00-17:00 (Except Saturdays, Sundays and holidays)
- *This number can be called from mobile telephones.
