Services for Foreign Nationals
Guide to opening an account
Resident's account (Star One Account)
No seal or branch visit required.
- Foreign nationals who have lived in Japan for at least six months
- Foreign nationals who want the benefits of having a bank account in Japan
- * In-branch services are provided in Japanese only.
- * We reserve the right to refuse to allow you to open an account if your bank card, etc. cannot be delivered to the address you provided when applying to open an account or if you are unable to accept delivery, or for other reasons based on our overall judgment.
Non-resident accounts
Non-resident accounts are accounts for foreign nationals that issue bank cards and permit account transfers.
- Non-residents (foreign nationals)
- Foreign nationals who want a bank card and who want to make account transfers
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In principle, the following individuals may apply to open a personal Tokyo Star Bank account for non-residents (foreign nationals):
・Holders of a Republic of China (Taiwan) passport
・Residents of Taiwan
・Residents of Taiwan for tax purposes who provide official proof of residency - * We reserve the right to refuse to allow you to open an account if your bank card, etc. cannot be delivered to the address you provided when applying to open an account or if you are unable to accept delivery, or for other reasons based on our overall judgment.
Guide to saving money
Guide to growing your money
Yen ordinary deposits (for non-residents)
A yen ordinary deposit account enables you to deposit and withdraw funds and saves you from carrying around large amounts of cash.
- Non-residents who want to use a yen ordinary deposit account to make deposits and withdrawals for living expenses
Foreign currency deposits (for non-residents)
We offer foreign currency deposit accounts to meet your needs.
- Foreign nationals who want a foreign currency savings account that offers fund transfer flexibility
- Foreign nationals who want to invest money they have no immediate plans to use
Other products
Click here for information on products for Japanese residents and foreign currency time deposits (for non-residents).
Guide to borrowing
Star Mortgage
This is a mortgage loan available to foreign nationals who do not have permanent resident status.
“Tokyo Lucky Star” Star Real-Estate Investment Loan (for Non-Residents of Japan)
A real-estate investment loan for non-residents of Japan to purchase Japanese real estate
Why foreign nationals choose Tokyo Star Bank
Tokyo Star Bank is a subsidiary of CTBC Bank Co., Ltd. (CTBC Bank), one of the largest private financial institutions in Taiwan
Our relationship with CTBC Bank helps us meet the diverse needs of our customers.
Reason2 Access to a network of more than 150,000 ATMs throughout Japan
In addition to Tokyo Star Bank ATMs, accountholders can use a network of ATMs that includes megabank, Japan Post Bank, Seven-Eleven, FamilyMart, Lawson and Aeon Bank ATMs.
Reason3 Dedicated help desk for foreigners
Video consultation in foreign languages (English and Chinese) are available at all branches!
- *Weekdays 9:00-17:00
- *This number can be called from mobile telephones.
Tokyo Star Bank's Dedicated Help Desk for Foreign Nationals
- *Weekdays 9:00-17:00 （JST）
- *This number can be called from mobile telephones.
- *The Help Desk cannot be used from outside of Japan.
Corporate Services
Corporate Services (Foreign Nationals)
We offer a range of services to meet the needs of foreign customers.
