ORANGEPORT
Your safe harbor for building a life in Japan.
Good life from ORANGEPORT
What is ORANGEPORT?
ORANGEPORT is a financial service provided by Tokyo Star Bank for foreign nationals living in Japan. We have combined multilingual support, simple procedures, and convenient features for daily life to help you start your life in Japan smoothly.
Daily Use Cases
ORANGEPORT supports your life after arriving in Japan.
・English
・中文
・한국어
・Tiếng Việt
・Bahasa Indonesia
・မြန်မာ
Benefits of ORANGEPORT
You can also use the ATMs at your leisure on weekends and late at night.
inter-bank transfer fees*3
You can curb inter-bank transfer fees by banking online.
use anywhere in Japan*4
You can find a nearby ATM at convenience stores, megabanks, and more, for your transactions!
- *1For customers using a Star One account, ATM fees at partnered financial institutions such as Japan Post Bank and Seven Bank are effectively free up to 8 times per month. Click here for information on which ATMs are eligible. (The linked page is available in Japanese only)
- *2Fees are charged on using an ATM, but are reimbursed via cash back on the first bank business day of the following month. However, the maximum cashback amount shall be limited to 10% of the average deposit balance for the month in which the fees were incurred. Customers who have closed their accounts at the time of the cashback deposit are not eligible.
Please refer here for information regarding fees. (The linked page is available in Japanese only) - *3Fees are temporarily deducted during the transaction, then cashback is provided into the Star One Ordinary Deposit account on the first banking day of the following month.
- *4Customers using a Star One Account can use ATMs of partner financial institutions such as Japan Post Bank and Seven Bank.
- *5Calculated based on the number of installed partner ATMs of MICS member banks, Seven Bank, and Japan Post Bank.
The buying, selling, transferring, receiving, or lending of accounts is a crime!
Beware of scams when told "Please lend me your account for a short time," or "If you are returning to your home country,
please sell/give me your account," or "I’ll buy your bank card!"
Such accounts may be used for criminal activities!
The acts of buying, selling, or lending a bank account are punishable by law.
Tokyo Star Bank monitors accounts for any suspicious activity.
If it is confirmed that a person other than the account holder is using the account, the Bank may, at its discretion, suspend or terminate the account, and the following measures may also be taken.
Inquiries
We support Vietnamese, Indonesian, Burmese, Korean, Chinese,
English, and Japanese.
Please call this number for details on account opening and various other procedures.
- *Please note that it may take some time before we can assist you.
- *Weekdays 9:00 to 17:00
- *In principle, eligibility for "ORANGEPORT Account Opening" is limited to those who meet the following conditions.
└Customers aged 18 or more, but under 80.
└Those whose place of business is in Japan, or those who have been in Japan for 6 months or more.
└Those with a residence card or special permanent resident certificate - *The document must be valid with more than 3 months before the expiration date of the period of stay at the time of applying.
- *Account opening is not permitted with an invalid residence card (e.g., expired, or with unrecorded changes of address).
- *When opening an account online, you will also be required to enter a contract for internet banking.
- *Account opening may be declined if the bank card or other items sent to the address entered at the time of application are not delivered or you cannot receive them, or based on other comprehensive judgments.
- *Simplified registered mail (without forwarding) cannot be sent to any address other than the residence specified in the application.
- *Applications cannot be accepted if the name or address entered does not match the information stated on the identity verification documents.
- *Please note that customer information provided for the account opening application cannot be returned or deleted.
- *If the account cannot be opened, including cases where there are deficiencies in the application information, we will notify you by email. Please note that notification emails may be misprocessed as spam. For information on how to configure spam settings, please contact your email service provider.
- *Customers who wish to open an mutual fund account are requested to apply separately via Tokyo Star Direct (internet banking) or at a branch after opening a Star One Account.
- *The bank card can be used at any partner ATMs.
- *If you are transferring funds from another financial institution, send them to the JPY ordinary deposit account details recorded on your bank card or internet banking.
