Guide to opening an account

Resident's account (Star One Account)

No seal or branch visit required.

Who can open an account
  • * In-branch services are provided in Japanese only.
  • * We reserve the right to refuse to allow you to open an account if your bank card, etc. cannot be delivered to the address you provided when applying to open an account or if you are unable to accept delivery, or for other reasons based on our overall judgment.

Non-resident accounts

Non-resident accounts are accounts for foreign nationals that issue bank cards and permit account transfers.

Who can open an account
  • * In principle, the following individuals may apply to open a personal Tokyo Star Bank account for non-residents (foreign nationals):
    ・Holders of a Republic of China (Taiwan) passport
    ・Residents of Taiwan
    ・Residents of Taiwan for tax purposes who provide official proof of residency
  • * We reserve the right to refuse to allow you to open an account if your bank card, etc. cannot be delivered to the address you provided when applying to open an account or if you are unable to accept delivery, or for other reasons based on our overall judgment.

Guide to saving money
Guide to growing your money

Yen ordinary deposits (for non-residents)

A yen ordinary deposit account enables you to deposit and withdraw funds and saves you from carrying around large amounts of cash.

Who can open an account

Foreign currency deposits (for non-residents)

We offer foreign currency deposit accounts to meet your needs.

Who can open an account

Other products

Click here for information on products for Japanese residents and foreign currency time deposits (for non-residents).

Guide to borrowing

Star Mortgage

This is a mortgage loan available to foreign nationals who do not have permanent resident status.

“Tokyo Lucky Star” Star Real-Estate Investment Loan (for Non-Residents of Japan)

A real-estate investment loan for non-residents of Japan to purchase Japanese real estate

Why foreign nationals choose Tokyo Star Bank

CTBC BANK
Reason1

Tokyo Star Bank is a subsidiary of CTBC Bank Co., Ltd. (CTBC Bank), one of the largest private financial institutions in Taiwan

CTBC BANK

Our relationship with CTBC Bank helps us meet the diverse needs of our customers.

Reason2 Access to a network of more than 140,000 ATMs throughout Japan

In addition to Tokyo Star Bank ATMs, accountholders can use a network of ATMs that includes megabank, Japan Post Bank, Seven-Eleven, FamilyMart, Lawson and Aeon Bank ATMs.

  • *Calculated from the number of partner ATMs installed at MICS network banks, Seven Bank, and Japan Post Bank.As of the end of September 2023 (Japan Post Bank:as of the end of March 2023)

Reason3 Dedicated help desk for foreigners

Video consultation in foreign languages (English and Chinese) are available at all branches!

  • *Weekdays 9:00-17:00
  • *This number can be called from mobile telephones.
Consultation by Telephone
Video consultation in foreign languages (English and Chinese) are available at all branches!

Tokyo Star Bank's Dedicated Help Desk for Foreign Nationals

  • *Weekdays 9:00-17:00 (JST)
  • *This number can be called from mobile telephones.
  • *The Help Desk cannot be used from outside of Japan.

Corporate Services

Corporate Services (Foreign Nationals)

We offer a range of services to meet the needs of foreign customers.