Products and Services

Residents
Non-residents

The following is a list of products and services designed for the following individuals:

Individuals who have been a resident of Japan for at least six months.
Company employees who have been living in Japan for less than six months but are scheduled to work in Japan for at least one year and their family members.

*We may decline applications to open an account as a result of a comprehensive analysis.

Guide to saving money Guide to growing your money

Yen deposits / Foreign currency deposits

Yen deposits

Yen deposits (for residents) (in Japanese)

Tokyo Star Bank offers personal yen deposit accounts to meet various needs.

Foreign currency deposits

Foreign currency deposits (for residents) (in Japanese)

We offer a range of foreign currency deposit products designed to meet the needs of customers looking for both short-term and long-term solutions to manage their money.

Guide to borrowing

Loans

Star Mortgage (for residents)

This is a mortgage loan available to foreign nationals who do not have permanent resident status.

Customers without an account (for residents)

Guide to opening an account

Tokyo Star Bank's Dedicated Help Desk for Foreign Nationals

Video consultation in foreign languages (English and Chinese) are available at all branches!

0120-16-3838

*Business hours: Weekdays　9:00-17:00 （JST）
*This number can be called from mobile telephones.
*The Help Desk cannot be used from outside of Japan.

The following is a list of products and services designed for the following individuals:

Individuals not living in Japan.
Individuals who have been living in Japan for less than six months (excluding company employees who are scheduled to work in Japan for at least one year and their family members)*.

*Company employees who have been living in Japan for less than six months but are scheduled to work in Japan for at least one year and their family members are considered to be residents.
*We may decline applications to open an account as a result of a comprehensive analysis.

Guide to saving money Guide to growing your money

Yen deposits / Foreign currency deposits

Yen deposits

Yen ordinary deposits (for Non-Residents of Japan)

Having an account will enable to you deposit and withdraw funds for living expenses during your stay in Japan and save you from carrying around large amounts of cash.

Foreign currency deposits

Foreign currency deposits (for Non-Residents of Japan)

Having an account will enable you to flexibly deposit funds by converting Japanese yen into a foreign currency (US dollars, Euros, Australian dollars, Hong Kong dollars).

Foreign currency time deposit accounts (for Non-Residents of Japan)

Having an account will enable you to deposit funds in a foreign currency (US dollars, Euros, Australian dollars) for a fixed period of time, spanning a minimum of one month to a maximum of one year.

Guide to borrowing